Frequently Asked Questions
Everything you need to know about your order and our premium products.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please note that for hygiene reasons, certain intimate apparel items are final sale.
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your products ethically sourced?
Yes, we are committed to sustainable fashion. All our materials are sourced from certified suppliers who adhere to fair labor practices and environmental standards.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How should I care for my garments?
To ensure longevity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions can be found on the inner label of each garment.